Shipping & Delivery Policy – Sivona
At Sivona, we work with reliable courier partners to ensure your jewellery reaches you safely and on time.
Dispatch Timelines
• Ready-to-Ship Jewellery: Dispatched within 3–4 working days
(Dispatch timelines exclude Sundays & public holidays)
Delivery Timelines
Estimated delivery dates are shown on the product page and at checkout.
Delivery time depends on your pincode and the products selected.
Shipping Charges
• Prepaid Orders: Free shipping across India 🇮🇳
• Cash on Delivery (COD): ₹75 COD charge applicable
(COD availability may vary by product & location)
International Shipping
We don't ship Sivona products internationally 🌍
Order Tracking
Once your order is shipped, you’ll receive a tracking link via SMS, WhatsApp, and Email.
Delays & Exceptions
• Occasional delays may occur due to weather conditions, courier issues, or local restrictions
• If your delivery address becomes unserviceable, our team will contact you with alternate solutions or a refund
Need Help?
For any questions or support, reach out to us at:
📩 care@sivonabyjanvi.com